Q:
What if I loose my keys ?
A: We do not cut keys. Your spare key can be used
to open your box and have the lock replaced with a new
set of keys. If you loose both of your keys, then in your
presence, we will drill the lock open and have the them
replaced.
Q: What if I forget
my Personal Access Code (PAC) ?
A: You will need to visit us during office hours
to have your code changed. This process will take approximately
20 minutes. In an emergency situation after hours, senior
management can be contacted.
Q: Can I store firearms
in the Vault ?
A: Yes. The SAPS Licensing Department has approved
Reserve Holdings for the safe custody of firearms.
Q: Can there be more
than one user per box ?
A: Yes. At a cost of R40-00 per month an additional user can be added to the system.
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